Your salespeople are representing and selling your product. Customers who want to buy your product typically list a few things they want and look to the salesperson to guide them. The salesperson is their advisor on your product offering. The salesperson is expected to know the product and suggest good choices for the customer. Is your salesperson equipped to do that?
By Radhika Subramanian
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Posted in Uncategorized
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Also tagged choice combinations, CRM, cross sell, customers, demand driven, order fulfillment, product, product mix, recommendation, recommendation engine, sales, sales data, salesperson, suggestive selling, upsell
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We have talked a lot about how configurations and complexity affect an organization, but often we forget to look at customer-facing roles. While managing product complexity is important for product teams and production teams, it should also extend to the sales force.
At the end of the day, the number one mission for your sales team [...]
By Mike Merrill
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Posted in Uncategorized
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Also tagged commission, complexity, CRM, cross sell, customer facing, customers, demand, POS data, Recommend, sales, sales commission, sales team, salesperson, suggestive selling, upsell
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